Trust center
Security & data handling
Your business should understand how an AI platform handles workspaces, connected channels, billing and support access before subscribing.
Private customer workspaces
CRM, bookings, reviews, tickets, integrations and workspace branding are intended to be scoped to the authenticated customer's account.
Encrypted integration credentials
Customer-owned connection secrets are designed to be encrypted server-side using an environment encryption key and hidden after storage.
Controlled support access
Authorized SMMCARE support access to customer workspaces should be time-limited, visible and recorded to help solve customer issues responsibly.
Stripe-hosted payment handling
Payment methods, invoices and subscription changes are processed through Stripe-supported checkout and portal functions; admin users should not access full card details.
AI usage and entitlements
Eligible subscription status and plan allowances are designed to govern AI access and usage records so costs and access remain controlled.
Human escalation
Routine workflows may be assisted by AI while billing, security, access and unresolved support issues can be routed to a person.
Customer responsibility
Customers control their connected channels and remain responsible for permissions, lawful communication, consent and third-party account security.
Report a concern
For security or account concerns, contact [email protected] or call +1-307-288-6655.
Need a security or privacy answer?
Review our privacy and terms pages, or contact our team before connecting business channels.