Trustworthy security

Security controls built for customer-owned business operations.

SMMCARE protects customer workspaces with authenticated access, regional routing, secure billing, transport protection, restricted admin visibility and documented operational guardrails.

πŸ”’

TLS 1.3 in transit

Customer traffic should be protected through HTTPS, Cloudflare edge controls and modern transport security.

πŸ”’

AES-256 encryption roadmap

Sensitive workspace secrets and stored integration credentials are designed around encrypted server-side handling and restricted UI exposure.

πŸ”’

Data isolation by workspace

CRM records, tickets, usage, billing state and channel settings are scoped to authenticated customer workspaces.

πŸ”’

SOC 2 / ISO 27001 roadmap

SMMCARE is structured for formal control mapping, evidence collection and future independent compliance review.

πŸ”’

Payment security

Stripe-hosted billing keeps full card numbers out of SMMCARE admin workflows and supports secure subscription management.

πŸ”’

Support access controls

Human support access is designed to be limited, auditable and used only for legitimate customer support or security needs.

Customer data is not used to train global models.

AI workflows use configured context to perform the customer’s requested task. SMMCARE does not use customer workspace data to train public or global foundation models.

Report a concern

Security, privacy or account concerns can be sent to [email protected].

Open support