SMMCARE AI Business Automation

AI Employees

Build a team that follows up while you focus on the business.

Choose the employees your business needs. Each works from your private data and your connected channels.

Capture & qualify

Included from receptionist

AI Receptionist

Handles connected website forms, chat and customer-owned messaging channels; records genuine opportunities in the private CRM and detects booking intent.

Responsibilities

Answer enquiries

Capture contact details

Qualify intent

Offer booking step

Connected channels

Website forms (available)Booking link (available)WhatsApp Business (requires setup)Email (requires setup)

Book & convert

Included from growth team

AI Sales Assistant

Supports pipeline follow-up, creates booking requests and helps your team track successful customer outcomes.

Responsibilities

Follow-up suggestions

Booking workflow

Pipeline stages

Won/lost tracking

Connected channels

CRM pipelineBooking calendarEmail (requires setup)WhatsApp Business (requires setup)

Request & respond

Included from growth team

AI Reputation Manager

Queues review requests only after a won customer outcome and helps draft professional responses to received reviews.

Responsibilities

Review request queue

Response drafts

Sensitive review escalation

Connected channels

Review linkBusiness email (requires setup)Google Business workflow (requires setup)

Retain & help

Included from business team

AI Support Agent

Answers routine ticket questions first and sends sensitive, failed or critical issues to your human support team.

Responsibilities

Routine replies

Issue triage

Human escalation

Ticket tracking

Connected channels

Private support ticketsEmail notification (requires setup)Human escalation

Start with the AI Receptionist

Capture enquiries and route bookings from $49/month.

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